Refund & Cancellation Policy
Last updated: 11 November 2026
Because our products are digital and delivered instantly, an order cannot be cancelled once access has been delivered. You can still ask for a refund within the window shown below.
| Product | Refund window |
|---|---|
| Thrive Beauty Labs Expert Guide System (PDF guides) | 30-day money-back guarantee from the date of purchase |
| AdSkip Pro (lifetime license) | 7 days from the date of purchase |
How to ask for a refund
Email info@thrivedigilabs.com from the address you used at checkout, with your Razorpay payment ID and a short reason. You do not need to return anything.
Processing time
Approved refunds are issued to the original payment method within 5 to 7 business days. Your bank may take a few more days to show the credit.
Failed or duplicate payments
If you were charged but did not get access, or were charged twice, email us and we will deliver the product or refund the duplicate charge in full.
After a refund
Once a refund is issued, the license or download access for that order is revoked.